Is your farrier business creating problems for your clients?

If they don’t like it …

Your farrier business may be creating problems for your hoofcare clients with out even realizing it.  If you are, you may be limiting your success.

Examine how you do business from your clients view point, picking out any aggravating events your service creates. Like leaving a mess after working with the horse … or making it hard to schedule an appointment … or not showing up … anything you think would create a problem the client has to deal with.

Find a way to change how you operate so you eliminate the problem and deliver a customer experience that will make your business memorable and in demand.

Making things easy and memorable works in your favor.  Making things difficult and memorable costs you.

The success of your hoofcare service is up to you.  Take the initiative to create a farrier business your clients are proud to be part of and willing to pay extra for.  You’ll be glad you did.